As we get closer to the end of the year we wanted to update you on a project undertaken by the Homeowners Association over the past few months.
We recently notified our management company, Continental Management that we will be ending our relationship with them effective the end of this year and beginning to partner with Elite Management Services in 1/1/21.
This decision was a result of many conversations and a diligent search involving multiple firms and we feel that Elite Management will be a strong resource for the neighborhood. All firms had exploratory calls with the HOA, provided written proposals and had a final virtual presentation with the board. Aside from Elite Management’s robust customer service model, they have an industry leading technological platform to make communication and questions with them as simple as possible through their web based platform, and had the most competitive pricing following negotiation.
In the coming weeks you will receive a letter from Elite Management containing information about them as well as credentials for their website. Rest assured that any residents who have prepaid their 2021 dues will not be impacted by this switch and we will have a smooth transition.
We look forward to this new relationship and hope that this will make the HOA stronger and better than ever.
Sincerely,
HOA Board.